Skip to main content

Support

We're here when you need us

Quick answers, guides, and direct access to our after-sales team in.

FAQ

Common questions

The Sea NXT Elite RS ships with a 2-year manufacturer warranty covering the motor system, battery, and electronics. Wear items (seals, o-rings, the float) are covered for 6 months.
The Elite RS is certified for recreational use down to 40 m. Depth can be locked incrementally in the settings to match the operator or diver's experience.
Runtime depends on the speed mode: around 30 minutes of mixed Shark/Eco use, up to 80 minutes in Discovery mode at cruising speed.
The lithium battery exceeds the IATA 100 Wh carry-on limit. It must travel as a UN 3480 declared shipment with a compliant airline. The scooter itself (without battery) can travel as checked baggage.
Because the Elite RS is modular, most parts can be swapped in-field by a trained operator. Spares ship from Alicante; typical turnaround is 48โ€“72 hours within Spain and the Balearic Islands.
Yes. Every delivery includes a 1-hour hands-on session at our showroom or on your site, covering safe operation, battery care, and basic first-line servicing.

Still need help?

Our support team answers most enquiries within one business day.

Contact support